Last updated: August 14, 2026
Bali Exclusivo (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of visitors, customers, business partners, and users of our website.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request information about our products or services, or otherwise interact with Bali Exclusivo.
Important: This Privacy Policy is provided as a general website privacy template and should be reviewed and adapted to your actual business structure, website technology, cookies, analytics tools, contact forms, payment systems, and applicable laws before publication.
1. Who We Are
Bali Exclusivo is an Indonesian-based business specializing in furniture, home decor, lighting, natural stone products, and related export and shipping services. For privacy-related questions or requests, please contact us through the contact details provided on our website.2. Information We Collect
Depending on how you interact with our website, we may collect the following information:- Name and surname
- Company name
- Email address
- Telephone or WhatsApp number
- Country and business location
- Shipping or delivery information when required
- Product requirements and project information
- Information submitted through contact, quotation, or inquiry forms
- Information contained in messages or correspondence with us
- Technical information such as IP address, browser type, device information, and website usage data
- Information collected through cookies and similar technologies
3. How We Use Your Information
We may use personal information to:- Respond to inquiries and requests for quotations
- Provide information about our products and services
- Communicate with customers, suppliers, and business partners
- Prepare quotations, orders, invoices, shipping documentation, or other commercial documents
- Coordinate international shipments and export-related services
- Improve our website, products, and customer service
- Analyze website traffic and usage
- Prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
4. Legal Basis for Processing
Where applicable, we process personal information based on one or more of the following grounds:- Your consent
- The need to respond to your request or inquiry
- The performance of a contract or steps taken before entering into a contract
- Compliance with legal obligations
- Our legitimate business interests, provided these interests do not override your privacy rights
5. Contact and Inquiry Forms
If you submit information through a contact, quotation, or inquiry form, we use the information provided to respond to your request and, where relevant, continue the commercial communication related to your inquiry. Please do not submit sensitive personal information through our website forms unless specifically requested and necessary.6. Cookies
Our website may use cookies and similar technologies to ensure proper website functionality, improve user experience, understand website traffic, and analyze the performance of our website. Cookies may be used for purposes such as:- Essential website functionality
- Website security
- Analytics and performance measurement
- Remembering user preferences
- Understanding how visitors use our website
7. Analytics and Third-Party Services
We may use third-party services such as website analytics, security, hosting, communication, or marketing tools. These providers may process certain technical or usage information on our behalf. Depending on the services implemented on our website, this may include tools such as Google Analytics, Google Search Console, reCAPTCHA, Elementor, WordPress-related services, hosting providers, or other third-party technologies. Third-party providers process information according to their own privacy policies and applicable contractual or legal requirements. Where appropriate, we recommend reviewing the privacy policies of the relevant third-party providers.8. Sharing of Personal Information
We do not sell, rent, or trade your personal information. We may share information when reasonably necessary with:- Service providers assisting with website hosting, maintenance, security, analytics, or communications
- Logistics, freight, shipping, customs, or export service providers when required to process an order or shipment
- Professional advisers or business service providers
- Government authorities or regulatory bodies when legally required
- Other parties when necessary to protect our legal rights, property, security, or business interests
9. International Data Transfers
Because we operate internationally and serve customers and business partners in different countries, personal information may be processed or transferred between Indonesia and other countries. Where personal information is transferred internationally, we take reasonable measures to ensure that the information is handled appropriately and in accordance with applicable privacy and data protection requirements.10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining commercial records, fulfilling contractual obligations, resolving disputes, complying with legal requirements, and protecting our legitimate business interests. When information is no longer required, we may securely delete or anonymize it.11. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse. However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.12. Your Privacy Rights
Depending on your country or applicable data protection legislation, you may have certain rights regarding your personal information, including the right to:- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where legally permitted
- Object to certain processing activities
- Request restriction of processing in certain circumstances
- Withdraw consent where processing is based on consent
- Request a copy of certain personal information
- Lodge a complaint with a relevant data protection authority where applicable
13. Marketing Communications
We may contact existing customers, business partners, or individuals who have requested information from us regarding products, services, quotations, or related business matters. Where required by applicable law, we will obtain consent before sending promotional communications. You may request that we stop sending marketing communications at any time by contacting us or using an available unsubscribe option.14. Children’s Privacy
Our website and services are intended for businesses, professionals, customers, and general adult users. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to remove the information.15. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements. The updated version will be published on this page together with the date of the latest revision.17. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns regarding the handling of your personal information, please contact Bali Exclusivo through the contact information available on our website. Bali Exclusivo IndonesiaImportant: This Privacy Policy is provided as a general website privacy template and should be reviewed and adapted to your actual business structure, website technology, cookies, analytics tools, contact forms, payment systems, and applicable laws before publication.